Persil money back guarantee

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Love Persil and Surf laundry capsules or get your money back.
 

Money back guarantee

Persil and Surf capsules offer you a fuss-free brilliant wash with great results. Persil provides powerful stain removal in every spin, while Surf gives a great clean with burst after burst of uplifting fragrance. Try them, and if you're not happy, we will refund you your money back.
Always keep away from children.

Redeem in 3 simple steps...


 
Step 1

Add Persil or Surf laundry capsules to your trolley

Step 2

Continue with your shop and checkout

Step 3

Try out your new capsules. If you're not happy, we'll refund you your money back

 

Terms & conditions

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1. The Surf 33w and Persil 38w Money Back Guarantee is open to all UK residents aged 18 or over.
2. The Surf Money Back Guarantee applies to packs of Persil 38w and Surf 33w capsules bought between 8th June 2016 and 3rd August 2016.
3. If you’re not satisfied that this product has provided a brilliant clean, please send through the product code listed at the back of pack along with your original dated itemized till receipt showing your purchase, a minimum of 25 word statement detailing why you were not satisfied along with your name and address, including post code to, Surf 33 wash and Persil 38 Wash MBG, PO Box 7557, Derby, DE1 0NP within 21 days of purchase. For the avoidance of doubt, the Money Back Guarantee cannot be claimed via any retailer.
4. No photocopies or photos will be accepted. No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these instructions will be rejected.
5. Closing date for receipt of claims is 24th August 2016.
6. Claims submitted with insufficient postage will have the postage deficit and Royal Mail surcharge deducted from their refund, if the total refund becomes a negative figure, no refund will be issued and your claim will be deemed as invalid.
7. Only one claim per household for a single pack refund.
8. Responsibility is not accepted for claims lost, damaged or delayed in the post. Proof of posting is not proof of receipt. Claims (including receipts) will become the property of the Promoter and will not be returned. Please take a copy of your till receipt before sending.
9. Each valid claim will receive a cheque to the value of the Surf 33w and Persil 38w capsules as stated on the receipt (up to a value of £9 for Persil and £7 for Surf capsules). The cheque will be sent within 28 days of receipt of your claim and will include the cost of postage including first class postage to a max of 64p . If the product code from the back of pack from your Surf 33w and Persil 38w capsules is damaged, please contact the Unilever Careline on 0800 0852639.
10. By entering the Money Back Guarantee, all entrants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to the Data Controller for the purposes of the administration of this Guarantee and any other purposes to which the entrant has consented. All entry instructions form part of the rules.
11. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
12. Your statutory rights remain unaffected.

Promoter and Data Controller: Unilever UK Limited, Springfield Drive, Leatherhead, KT22 7GR, Surrey (Please do not send claims to this address)

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