Scan & bag as you go

SmartShop is the new way to shop at Sainsbury's.
Just scan, bag and go, it couldn't be easier!

Here's how to shop smarter

  1. 1Download the app or register in store at the handset wall — you’ll need your Nectar card handy
  2. 2Scan and bag as you go (either bring your own bags or pick them up at the entrance)
  3. 3Pay at a dedicated SmartShop checkout and you’re done!
SmartShop Handset scanning item

FAQs

Does SmartShop work on all smartphones?
The SmartShop app works with Apple iPhones (iOS 8.0 or later) and most Android phones (Jellybean or later).
Some of our SmartShop stores also have extra handsets at the front of store which you can use if your own phone isn't compatible or if your battery is running low.
Once I've registered for SmartShop, can I use it at any Sainsbury's store?
SmartShop is currently available in selected stores around the country.
How do I check out and pay for my shopping?
Whether you are using a SmartShop handset or the SmartShop app on your mobile phone, you can pay at a dedicated card-only SmartShop checkout or at a self-checkout that is SmartShop enabled (varies between stores).
If you are smart shopping in a convenience store using the SmartShop app on an iPhone, you may be able to pay with Apple Pay and avoid the checkouts completely (available in selected stores, see store signs).
Do I need to have my Nectar card with me to use SmartShop?
Yes, to use SmartShop in-store you must bring your Nectar card with you.
Can I collect and redeem Nectar points and use my coupons with SmartShop?
Yes, you can collect and redeem Nectar points as normal when paying at a checkout and can use your coupons too.
Is there anything I can't buy with SmartShop?
Currently we can't sell any of the following with SmartShop: tobacco products, Lotto or Health Lottery tickets, gift cards, postage stamps, mobile phone top-ups or any PayPoint products.
What is a rescan?
Sometimes customers can double scan an item by mistake, or an item might end up in your trolley that hasn't been scanned properly. So from time to time we might ask you to have your shopping re-scanned by one of our colleagues.
These rescans are random and they'll only happen at checkout.

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